Shipping

Shipping Information

We aim to provide a seamless and timely shopping experience. Below are the details for our shipping policy:

Processing Time for Regular Products Orders are typically processed within 1–2 business days. Please note that during peak times (holidays, sales, etc.), processing may take longer.
Processing Time for Customized Products Custom-made pieces require 3–4 weeks for production due to careful material selection and handcrafting. With extra customizations, processing may take 4–6 weeks. We’ll keep you informed throughout the process.
Shipping Rates & Delivery Times
  • US Domestic Ground: FREE, delivery in 5–8 business days
  • US Domestic Expedited: $19.90, delivery in 2-3 business days
  • We do not ship to non-US countries yet
Tracking Your Order After shipping, you will receive a confirmation email with tracking information to follow your package on the carrier’s website.
Shipping Delays While we aim for timely delivery, we are not liable for delays caused by carriers, weather events, or customs procedures.
Address Accuracy Please verify your shipping address at checkout. We cannot refund or reship orders delayed or lost due to incorrect addresses.